MILL CREEK'S MANAGEMENT EXPERTISE

At Mill Creek, our mission is to enhance lives by creating great living environments. And just how do we do that? It starts with our spectacular apartment homes in great locations coast-to-coast. You'll find our homes to be bright, clean and roomy, and loaded with the latest in finishes and fixtures. And the amenities? Top-of-the-line. Theater rooms, technology, gaming, social hubs, pools, fitness studios. It's all here. 

But the magic happens once you step into one of our communities. That's when you meet our friendly and helpful community teams, likable experts with the training and expertise to help you get the apartment you want - and make sure that you're happy long after you move in. It's our attention to detail, the unexpected ways we go out of our way to delight, our commitment to community that transforms your apartment into an apartment home. And trust us - there is a difference. 

The core of of our training program is built in Mill Creek's core values. They inspire and unify our teams and create the foundation to do the right things for our customers, our associates and our stakeholders. Take a peek:

OUR CORE
VALUES

WHAT OUR VALUES MEAN
AT MILL CREEK

WHAT THEY MEAN TO OUR CUSTOMERS

UNCOMPROMISING INTEGRITY

People do business with people they trust. We treat all our stakeholders – residents, associates, investors, local constituents and vendors – fairly and honestly. We take our commitments seriously, and do the right thing. Because without trust, nothing else matters.

You have the peace of mind that comes from knowing you can count on us to deliver on our promises. We will always play it straight with you -  with fairness and honesty.
WORK HARD, SMART & TOGETHER

We know Mill Creek is stronger when we work together to achieve a common goal. Like an athletic team at the top of their game, we're strategic, fluid, beautifully synchronized, and driven to achieve the best of our collective potential.

You can count on seamless service delivery that comes from a well-trained and fluid team. We work hard and together to make you happy. 
LIVE BALANCED LIVES

Mill Creek embraces a work hard / play hard culture. We believe that it’s important to enjoy our lives at work - and also at home and leisure. We strive to deliver a supportive, flexible work environment while providing benefits and services that help to create peace of mind for Mill Creek associates in their lives outside of work. 

Happy associates deliver better customer service experiences. It's that simple.  
CELEBRATE SUCCESSES

We strive to provide our teams with the tools and resources they need to succeed and achieve their highest potential. We recognize effort, reward results, and celebrate successes.

When a culture is rich with recognition, we find that our associates go that extra mile to make things right for you.
CONTINUOUS IMPROVEMENT

We believe in challenging the status quo and that the challenge should be fun and inspiring. Through innovation and iteration, we set aggressive standards that stretch and encourage us as leaders in the apartment industry.

We seek ways to shatter the one-size-fits all when it comes to leasing apartments. We look for ways to allow you to do business with us on your own terms, whether in-person or online. 
BE THE BEST; THE REST WILL FOLLOW

At Mill Creek, "great" is our starting point. Wonderful and creative things happen when we work hard, smart, and together to be better tomorrow than we are today.

You will receive consistently great service from a team focused on ways to say "yes" to deliver to your total satisfaction. 

 

  • Mill Creek Residential Trust LLC is not a chartered bank or trust company, or depository institution. It is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority.
  • NATIONAL OFFICE

  • 2001 Bryan Street
    Suite 3275
    Dallas, TX 75201
    214.922.8500
    Info@MCRTrust.com
  • ASSET & PROPERTY MANAGEMENT

  • 2255 Glades Road
    Suite #423A
    Boca Raton, FL 33431
    561.998.4465
    Info@MCRTrust.com
  • DEVELOPMENT & ACQUISITIONS

  • 6701 Democracy Boulevard
    Suite 500
    Bethesda, MD 20817
    301.881.4092
    Info@MCRTrust.com
  • NATIONAL OFFICE

  • 2001 Bryan Street
    Suite 3275
    Dallas, TX 75201
    214.922.8500
    Info@MCRTrust.com
  • ASSET & PROPERTY MANAGEMENT

  • 2255 Glades Road
    Suite #423A
    Boca Raton, FL 33431
    561.998.4465
    Info@MCRTrust.com
  • DEVELOPMENT & ACQUISITIONS

  • 6701 Democracy Boulevard
    Suite 500
    Bethesda, MD 20817
    301.881.4092
    Info@MCRTrust.com
  • Mill Creek Residential Trust LLC is not a chartered bank or trust company, or depository institution. It is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority.

© 2014-2017 MILL CREEK RESIDENTIAL TRUST LLC. ALL RIGHTS RESERVED.